Important information regarding COVID-19 and our office
We hope this letter finds you and your family in good health. The world has been through a lot over the last few months, and we know that many are looking forward to resuming normal habits and routines. One thing has remained the same over the past few months and is our commitment to the safety of our patients at Capital Oral and Facial Surgery. Our doctors are part of many local and national professional organizations and have been compiling information from webinars and other continuing education to make sure that we are up-to-date on new guidance and procedures. We have always and will continue to make sure that our infection control procedures are current and adhere to the guidelines of the U.S. Centers for Disease Control and Prevention (CDC) and the Occupational Safety and Health Administration (OSHA).
We will begin a modified schedule on May 18, 2020 for consultation and surgeries. We know that some surgeries can be time-sensitive and will continue to prioritize those surgeries over elective ones at the discretion of the treating doctor.
We have implemented new infection control procedures at Capital Oral and Facial Surgery that we would like to tell you about. A few of these measure include:
- Our office will communicate with you beforehand to ask some screening questions. Our goal is to have you complete this questionnaire before consultation and surgery appointments and contact the office if there are any concerns with your answers.
- We are working hard to minimize the extraneous contacts that most patients with objects during visits.
- You will notice that our waiting room will no longer offer magazines or other reading materials.
- We are directing all patients to complete online registration prior to their initial consultation appointment. This will allow us to minimize the handling of pens, paper, clipboards, and other items.
- The local, state, and federal recommendations at this point ask people wear masks while in public places. We will be enforcing this policy and requiring that all of our patients come to their visits with a mask of their choice for their own protection.
- Consultation and surgery appointments will be managed to allow for social distancing between patients. That might mean that you’re offered fewer options for scheduling your appointment.
- Our waiting room will be arranged to facilitate social distancing. We kindly ask that our waiting rooms be used for only the patient and up to ONE accompanying person/guardian. For the safety of other patients and staff we will ask that any other accompanying persons wait in the car for the duration of the appointment.
- Upon entry we will ask you to please sanitize your hands. Prior to any registration or check-in we will take a temperature reading and ask you to review the health screening questions again.
- We have taken steps above and beyond any current regulation and this including
- Using air purifying units that include HEPA filters and UV-C sanitation effective to remove and neutralize any possible airborne contaminants.
- Sanitation of all common areas after each patient’s use. As always, we will continue to use the strictest decontamination and sterilization methods in our clinical areas.
- We are using temperature screening and questionnaires for all of our administrative and clinical staff members before they enter the office daily.
We are happy to answer any questions you may have about the steps we take to keep you, and every patient, safe in our practice.
Drs. Ahmad, Cavola, and Holman
For further information, including measures to keep yourself healthy, visit the following links:
- Prevention: https://www.cdc.gov/coronavirus/2019-ncov/prevent-getting-sick/prevention.html
- Symptoms: https://www.cdc.gov/coronavirus/2019-ncov/symptoms-testing/symptoms.html
- Steps When Sick: https://www.cdc.gov/coronavirus/2019-ncov/about/steps-when-sick.html